When will my order ship? Is there a lead time?
There used to be a lead time, but not anymore! Now, if you see a cable in stock, it will ship the same-day if ordered by 1pm PST.
What about those SDI cables? You said "no lead time!"
True. We were completely blown away by the popularity of our SDI cables, and have sold out of our first batch. We're making more right now, and should have plenty available in the coming weeks! Subscribe to our email list to stay updated!
Can you make custom cables?
Not right now. We used to take custom cable orders, but since each custom cable takes a fair amount of R&D and one-off parts buying, we've found that it's more efficient to focus our efforts on our upcoming products. We're designing breakout boxes that solve many of the problems our clients were ordering custom cables for. Contact email@example.com for more details.
What are those little Sprig things?
They're great! They're little injection molded cable clips that keep your rig looking neat and tidy. We sell 'em in packs of 6!
How can I be sure these cables will work?
We test each StormCable with our own Komodo ST #234 to ensure each cable leaves our garage working perfectly. EVERY cable has been made by me or my team, here in California. There’s nothing worse than buying a piece of gear and having the most critical component be the most prone to failure. We’re trying to change that.
Should I buy cables over a breakout box?
Not necessarily. Generally speaking, breakout boxes tend to be more robust than cables, and offer more connectivity options than a straight or Y cable. With that said, cables are more affordable than breakout boxes, keep rigs lightweight, and are a great backup plan if you already own a breakout box.
If you're looking for a micro breakout box solution, soon we'll be offering the Thomson Visuals StormBox -- offering TC In + Genlock In, or TC In + Run/Stop In, it's the first breakout box for Komodo™ that's got the essential features you need at an affordable price. Built out of 5052 Aluminum with precision-cut holes for mounting, the StormBox is a tough and rugged alternative to other breakout boxes over twice the price. With 5 different ways to mount it, the StormBox is the only versatile breakout box available for Komodo, able to easily adapt to your unique rig. With the included 1/4"-20 mounting hole, and an optional DSMC cable, you're able to use the StormBox with DSMC and DSMC2 cameras, making it a great rental house or owner/op solution.